- The level of products returned across all industries amounts to billions of dollars each year. Good after-sales service has become an important part of customer expectation. Managing returns effectively allows companies to recapture value, reduce write-offs, increase consumer satisfaction and ultimately build up their reputations as reliable brands. Businesses must manage the flow of products in both directions from factory to market and from customers back to manufacturers.
- Tradeport offers innovative solutions in reverse logistics. We design and implement reverse processes which help customers to maximize asset recovery and minimize recycling costs. We have specially reserved areas in our facility for repair works. Customers can set up a repair centre at Tradeport to process returned items. Product disposals are in full compliance with all relevant industrial and environmental standards.
- Our spare parts logistics services include:
Repair centre operations
Product restocking
Recycling, reconditioning or repairing
Returns disposition
Compliance tracking
Web-based Return Materials Authorization (RMA)
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